NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

Its Certified Customer Service Program employs a rigorous process to determine certification. J.D. Power uses a comprehensive survey that measures customer satisfaction, operational excellence, ...

Chris Hodges is a Vice President leading JD Power’s Customer Experience Solutions practice. His focus is helping clients drive top-line revenue growth and increase operational efficiencies with ...

NEW YORK--(BUSINESS WIRE)-- MetLife, Inc. (NYSE: MET) today announced that its Retirement & Income Solutions (RIS) customer service organization received J.D. Power certification for providing “An ...

Health First Health Plans has earned the J.D. Power 2025 Customer Service Certification for providing outstanding customer service for phone support. The J.D. Power 2025 Certified Customer Service ...

If you’re interested in building an internal customer service initiative, here’s how to undertake this on your own, based directly on what I’ve found works for me. (I’m a customer service consultant, ...

Trenholm State Community College is offering an 8-week training program to help improve your customer service skills.