ROCHESTER, N.Y. — RG&E is hosting an open house on Thursday to allow customers to ask questions about smart meter installations. Smart meters are wireless technology that allows RG&E to see hourly ...

ROCHESTER, N.Y. – RG&E is distributing its first batch of smart meters this week. It’s a transition expected to take around three years. RG&E says the goal is to improve reading accuracy, and ...

If it hasn't already arrived, the latest in energy use tracking technology is on the way for NYSEG and RG&E customers. The utilities are installing smart meters and natural gas meter modules — two-way ...

Rochester, N.Y. — RG&E technicians are now installing smart meters across the area, designed to improve customer service, following a wave of heated complaints over billing and other issues. The ...

Rochester, N.Y. — RG&E customers will have two more chances this week to learn more about smart meters and their installation. MORE:RG&E CEO talks customer service concerns, proposed rate hikes, smart ...