During my coaching sessions and corporate trainings, people often tell me, “Well, I’m great one on one, but when I’m in front of a group, I struggle.” Or they ask, “Does this technique also work in ...

I have been asked to present to my senior leadership. I have a 30-slide presentation that I developed for my staff. It was great! They’re giving me 10 minutes and I’m seventh on the agenda. What do ...

I woke up Sunday morning to an email chain that took three cups of coffee to read. I lost another hour writing a response and debating whether to send it. The rest of the day is a blur of ...

“Effective communication” is a concept that’s frequently emphasized in the corporate world, with many leaders extolling its virtues and importance. Unfortunately, however, I’ve observed that some ...

In the business world, you often hear how important it is to be a "good communicator," but what does that actually mean? I challenge that concept entirely. Communication is not about being good or bad ...

“Both men and women should feel free to be sensitive. Both men and women should feel free to be strong…it is time that we all perceive gender on a spectrum, not as two opposing sets of ideas.” —Emma ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...