‘Think about a Zoom meeting and identifying the people and making sure that the system understands when the last conversation we had was. All those things can come into play by this integration. We’re ...
ServiceNow is pursuing fresh momentum amid a sector-wide pullback by linking with management consultancy Kearney to push clients toward AI-enabled digital trans ...
The analyst writes that the recent trends in IT back-office employment raise concerns that ServiceNow could face AI-related pressure in the coming quarters. While ServiceNow's own AI offerings use a ...
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