LONDON--(BUSINESS WIRE)--Technavio has been monitoring the telecom billing outsourcing market and it is poised to grow by USD 6.75 billion during 2020-2024, progressing at a CAGR of 6% during the ...

Telecom New Zealand has announced a transformation program — which could see the telco outsource its IT capabilities and offshore its call centres — as it attempts to turn itself around after a tough ...

Outsourcing is a bad word for many workers in the United States who have lost jobs and had to change careers midstream. The telecommunications industry employs outsourcing in different ways, depending ...

Brazilian call center companies are excited about the draft bill that regulates outsourcing services in the country. Bill 4330 was approved by the Brazilian House of Representatives and sent to the ...