Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...
It’s been a year now since BMC Software Inc. in Houston officially acquired the Remedy business services management division from Peregrine Systems Inc. (see story), and since that time, the Remedy ...
BMC Software Inc.’s Remedy Corp. unit this week will announce a new version of its IT service management applications that includes upgrades to tools for tracking the life cycle of IT assets and ...
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