We're thrilled to announce the return of GamesBeat Summit Next, hosted in San Francisco this October, where we will explore the theme of "Playing the Edge." Apply to speak here and learn more about ...

Samsung has revealed that it’ll offer QR- and NFC-enabled customer support at its repair centers. This feature will allow you to register your device at repair centers without filling out a ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

Samsung Electronics America Inc. on Monday named a new head of its customer service operations, including its call centers and support locations.The Ridgefield Park-based unit of Samsung Electronics ...

I have eight years of experience covering Android, with a focus on apps, features, and platform updates. I love looking at even the minute changes in apps and software updates that most people would ...