Recognizing what their residents value can help senior living operators establish pricing strategies that achieve both resident satisfaction and long-term financial performance, according to one ...

Profit is the engine that keeps operations moving, but operators often overlook the simplest way to strengthen that engine: give customers what they want.

Imagine a house so small it has just five windows. Kevin Barklage and his wife, Rhea, were faced with the age-old problem of finding a safe place for aging parents who suffer from health issues and ...