A StubHub customer accepts a refund offer for a rescheduled show, but the $331 is sent to the original ticket seller. StubHub refuses to refund the customer, blames its resale policy, and even claims ...
StubHub makes a rare exception to its “all sales final” policy, promising a fan a $2,561 refund after a family emergency forces her to miss a concert. The company later revokes the offer, blaming a ...
Q: I bought San Jose Sharks tickets through StubHub for $375 but couldn’t access them because of a recurring error. StubHub blamed Ticketmaster, and vice versa. I ...
Q: I recently bought tickets for a Nikki Glaser show through StubHub. When the event was rescheduled, I received an offer for a refund from the ticket promoter, which I accepted. I never got the money ...
Q: I recently bought tickets through StubHub for a j-hope concert, but a family emergency prevented me from attending. I immediately contacted StubHub and was assured by phone and email that I’d ...